Terms of Service
Effective Date: February 16, 2026
Last Updated: November 14, 2026
Welcome to Indiana Mold Remediation. By using our website or services, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing our website (indianamold.com) or requesting our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
2. Services Provided
Indiana Mold Remediation provides mold inspection, testing, remediation, prevention, and related services in Indianapolis and surrounding Central Indiana areas.
Service Scope
- Inspections: Visual assessment and documentation of mold conditions
- Testing: Air and surface sampling with certified lab analysis
- Remediation: Safe removal of mold following industry guidance, including IICRC standards where applicable
- Prevention: Moisture control, ventilation improvements, and encapsulation
- Air Duct Cleaning: HVAC system cleaning to improve indoor air quality
Service Area
We primarily serve Indianapolis and Central Indiana, including:
- Indianapolis
- Castleton
- Carmel
- Fishers
- Noblesville
- Westfield
- Zionsville
- Greenwood
- Surrounding communities
Statewide service may be available by request. Contact us to confirm availability in your area.
3. Estimates and Pricing
Free Virtual Inspection and Estimate
Our 15-minute virtual inspection is free, with no obligation. For local homeowners (within about 30 minutes of Castleton), we also offer a free on-site estimate when remediation is needed. On-site inspections themselves are typically a paid service, and we will always be upfront about any pricing before we schedule.
Pricing
- Pricing varies based on project scope, size, and complexity
- Estimates are provided in writing before work begins
- Additional work discovered during remediation may require a revised estimate
- Payment terms will be outlined in your service agreement
Changes to Scope
If conditions change or additional work is needed, we will notify you and provide a revised estimate before proceeding.
4. Defect-Free Guarantee
We stand behind our work with our Defect-Free Guarantee: if the job’s not right, we will fix it to your satisfaction, or you don’t pay.
What’s Covered
- Proper execution of agreed-upon services
- Work that follows industry guidance, including IICRC standards where applicable
- Professional containment and cleanup
What’s Not Covered
- New mold growth caused by new moisture sources (e.g., new leaks, flooding)
- Damage caused by homeowner actions or third parties
- Normal wear and tear
- Conditions outside our control
Making a Claim
If you believe our work was not performed correctly, contact us within one year. We will assess the situation and make it right at no additional cost if the issue is due to our workmanship.
5. Limitations and Disclaimers
No Medical or Health Guarantees
We provide mold remediation services, not medical advice. We do not guarantee specific health outcomes. If you have health concerns, consult a qualified healthcare professional.
No Absolute Guarantee Against All Mold
Mold spores exist naturally in all environments. Our goal is to reduce mold to normal background levels and address moisture sources to prevent regrowth. We cannot guarantee a home that is completely free of all mold spores.
Inspection Limitations
Inspections are visual assessments of accessible areas. We cannot see inside walls, under flooring, or in other inaccessible areas without invasive testing. Hidden mold may exist that is not detected during a standard inspection.
Testing Limitations
Mold testing provides a snapshot of conditions at the time of sampling. Results may vary based on environmental conditions, airflow, and other factors.
6. User Responsibilities
Accurate Information
You agree to provide accurate information about your property, mold concerns, and any relevant history (e.g., water damage, previous remediation).
Access to Property
You agree to provide safe access to all areas requiring inspection or remediation.
Moisture Control
You are responsible for addressing underlying moisture sources (e.g., fixing leaks, improving drainage) to prevent mold recurrence.
Follow Recommendations
For best results, follow our recommendations for ventilation, humidity control, and ongoing maintenance.
7. Limitation of Liability
To the fullest extent permitted by law:
- Our liability is limited to the amount you paid for our services
- We are not liable for indirect, incidental, or consequential damages
- We are not liable for delays caused by weather, material availability, or other factors beyond our control
8. Intellectual Property
Website Content
All content on our website (text, images, logos, graphics) is owned by Indiana Mold Remediation or our licensors and is protected by copyright and trademark laws.
Limited Use
You may view and print content for personal, non-commercial use. You may not reproduce, distribute, or create derivative works without our written permission.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of third-party sites.
10. Indemnification
You agree to indemnify and hold harmless Indiana Mold Remediation, its employees, and contractors from any claims, damages, or expenses arising from:
- Your use of our website or services
- Your violation of these Terms of Service
- Your violation of any third-party rights
11. Dispute Resolution
Governing Law
These Terms of Service are governed by the laws of the State of Indiana.
Informal Resolution
If you have a dispute, please contact us first. We will work in good faith to resolve the issue.
Arbitration
If we cannot resolve a dispute informally, you agree to binding arbitration in Marion County, Indiana, under the rules of the American Arbitration Association.
12. Changes to Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes constitutes acceptance of the new terms.
13. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
14. Entire Agreement
These Terms of Service, together with our Privacy Policy and any service agreement you sign, constitute the entire agreement between you and Indiana Mold Remediation.
15. Contact Us
If you have questions about these Terms of Service, please contact us:
Indiana Mold Remediation
Email: info@indianamold.com
Phone: (317) 867-4766
Address: 8126 Castleton Rd #2101, Castleton, IN 46250
Last Updated: November 14, 2026