Privacy Policy
Effective Date: February 16, 2026
Last Updated: November 14, 2026
Indiana Mold Remediation (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
Information You Provide
When you contact us through our website, request an inspection, or use our services, you may provide:
- Contact Information: Name, email address, phone number, mailing address
- Property Information: Address, property type, service needs
- Communication Content: Messages, questions, or requests you submit through our contact forms or email
- Recruiting Interest: Work interests, experience you choose to share, and an optional résumé submitted through our applicant interest form
Information Collected Automatically
When you visit our website, we may automatically collect:
- Usage Data: Pages visited, time spent on pages, links clicked
- Device Information: Browser type, operating system, IP address
- Analytics Cookies: Small files set by Google Analytics, not by our own website (see “Cookies and Tracking Technologies” below)
How We Use Your Information
We use the information we collect to:
- Provide Services: Schedule inspections, communicate about your project, deliver requested services
- Respond to Inquiries: Answer questions, provide estimates, offer guidance
- Respond to Applicant Interest: Contact you about joining our team using the details you provide; optional résumés are sent to our team by email
- Improve Our Website: Analyze usage patterns, enhance user experience, fix technical issues
- Send Updates: Share service information, safety tips, or company news (only if you opt in)
- Comply with Legal Obligations: Maintain records, respond to legal requests
How We Protect Your Information
We implement reasonable security measures to protect your personal information, including:
- Secure data transmission (SSL/TLS encryption)
- Limited access to personal information (employees and contractors only as needed)
- Regular security reviews and updates
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
- Service Providers: Third-party vendors who help us operate our website, process payments, or deliver services (e.g., hosting providers, analytics tools)
- Legal Authorities: When required by law, court order, or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
All third-party service providers are required to protect your information and use it only for the purposes we specify.
Cookies and Tracking Technologies
Our website doesn’t set any cookies of its own. We don’t use cookies to remember you, store a login, or keep track of a shopping cart.
Google Analytics and Google Ads
We use Google Analytics to understand how visitors find and use our website, such as which pages are visited and how long people stay. Google Analytics sets its own first-party cookies in your browser to do this. Our Google Analytics account is linked to Google Ads, so this information may also be used to measure how our ads perform, for example whether someone who clicked an ad later contacted us.
Google collects and processes this information under its own privacy policy. You can learn more at How Google uses information from sites that use its services.
When you send us a message through our contact form, your browser also keeps a short-lived note in that tab (not a cookie) so we can count the submission once in Google Analytics. It’s cleared when the thank-you page loads or when you close the tab.
How to Opt Out
- Browser settings: Most browsers let you block or delete cookies, including Google Analytics cookies. Our website works the same with them turned off.
- Google Analytics opt-out: Google offers a free browser add-on that stops Google Analytics from collecting data on any website.
- Ad personalization: You can manage how Google uses your information for ads at My Ad Center.
Your Rights and Choices
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you
- Correct Your Information: Update or correct inaccurate information
- Delete Your Information: Request deletion of your personal information (subject to legal retention requirements)
- Opt Out: Unsubscribe from marketing communications at any time
- Limit Cookies: Block or delete analytics cookies through your browser settings or Google’s opt-out tools
To exercise these rights, please contact us using the information below.
Data Retention
We keep the information you share with us indefinitely as part of our customer and job records. That history helps us when you call us back, when a past job needs follow-up, and when we stand behind our work.
You can still ask us to delete your personal information at any time using the contact details below. We’ll honor that request, except for records we’re required to keep by law or need to resolve a dispute or enforce an agreement.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Indiana Mold Remediation
Email: info@indianamold.com
Phone: (317) 867-4766
Address: 8126 Castleton Rd #2101, Castleton, IN 46250
Your California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how we use it
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
To exercise these rights, please contact us using the information above.
Last Updated: November 14, 2026